fg771's Privacy Policy

This privacy policy explains in detail how fg771 platform collects, processes, stores, and protects user information. By accessing our platform or creating an account, you are considered to have agreed to the terms of this policy. Please read this policy carefully. We reserve the right to update this policy at any time, and the version published on the website after any changes will be considered the effective version.

1 What Information We Collect

When you create and manage your account on the fg771 platform, we collect various types of information. This information comes primarily from two sources — what you provide directly, and what is collected automatically while you use our platform.

1.1 Information You Provide

• Full name, date of birth, and details related to your national ID or passport
• Email address and mobile phone number
• Banking and mobile banking details (information required for bKash, Nagad, Rocket, Upay or bank transfers)
• Copies of documents submitted for identity verification
• Information you share when contacting our support team
• Account preferences and communication language settings

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type, version, and operating system details
• Date and time of platform access, duration of visit
• Pages visited and navigation patterns
• Information collected through cookies and similar technologies
• Transaction history and gaming activity logs

2 Purposes for Using Your Information

fg771 uses collected information only for the following lawful purposes. We will never use your information outside of these purposes.

• Account Management: For creating, verifying, and securely maintaining your account
• Financial Transactions: For processing deposits and withdrawals and preventing fraud
• Service Improvement: For improving the quality of the platform and the user experience
• Customer Support: For resolving your questions, complaints, and requests
• Legal Compliance: For complying with applicable laws and regulations
• Security: For detecting unauthorized access, fraud, and suspicious activity
• Communication: For notifying you about important platform updates and policy changes

3 Cookie Policy

The fg771 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

3.1 Types and Purposes of Cookies

• Essential Cookies: Required for the basic functioning of the platform; without these, the site does not work properly
• Functional Cookies: For remembering your preferences and providing a personalized experience
• Analytics Cookies: For understanding how the site is used and improving our services
• Security Cookies: For preventing fraud and unauthorized access

You can control cookies by changing your browser settings, but disabling certain cookies may cause some platform features to not work properly.

4 Information Sharing and Disclosure

fg771 does not sell, rent, or transfer your personal information to third parties. However, information may be disclosed in the following limited circumstances:

• Service Provider Partners: Third parties contracted for payment processing, identity verification, or technical services. These parties may only use the information for the specified task and are subject to strict confidentiality obligations.
• Legal Requirements: Information may be disclosed to comply with court orders, legitimate requests from law enforcement agencies, or applicable laws.
• Fraud Prevention: In cases of detected fraud or money laundering, information may be shared with the relevant authorities.
• Business Transfer: In the event of a business merger or acquisition, information may be transferred, but this policy will continue to apply as before.
• With Your Explicit Consent: Information may be shared for any purpose based on your approval.

5 Data Security Measures

fg771 has implemented industry-standard technical and organizational measures to ensure the security of your information.

5.1 Technical Security

• All data transmission secured through SSL (Secure Sockets Layer) encryption
• Use of strong encryption technology for stored data
• Server protection through firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication available

5.2 Organizational Security

• Only authorized staff may access personal information
• Mandatory privacy training for all staff
• Regular review of data processing activities
• Rapid response plan in the event of a security breach

6 Data Retention Period

fg771 retains your personal information only for as long as necessary. The retention period is determined based on the following factors:

• All information is retained while your account is active
• Even after account closure, some information may be kept for a specified period due to legal obligations
• Financial transaction records are retained in accordance with accounting and auditing requirements
• At the end of the retention period, information is securely deleted or anonymized

7 Your Rights

As a user of the fg771 platform, you have the following rights regarding your personal information:

7.1 Right of Access

You can contact us at any time to find out what information we hold about you. We will respond to your request within a reasonable time.

7.2 Right to Rectification

If the information we hold about you contains any errors or is incomplete, you can request that it be corrected. Information can be updated through your account settings or by contacting the support team.

7.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations — in such cases, we will let you know in detail.

7.4 Right to Object to Processing

You can object to the processing of your information for marketing or other non-essential purposes. Upon receiving this request, we will immediately stop that processing.

7.5 Right to Data Portability

You can request to receive your personal information in a structured, commonly used, and machine-readable format.

8 Protection of Minors' Information

The fg771 platform operates exclusively for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. We use an age verification process at registration to ensure this. If a minor's information has inadvertently entered our database, we will delete it and close the associated account as soon as we are informed.

9 International Data Transfers

In the course of providing fg771's services, your information may sometimes be transferred internationally. Whenever this occurs, we ensure that the receiving party provides protection equivalent to this privacy policy. We follow applicable legal safeguarding mechanisms for international data transfers and use contractual privacy clauses to ensure adequate protection of information.

10 Third-Party Services and Links

The fg771 platform uses selected third-party services for payment processing and other functions. For example, for transactions via bKash, Nagad, Rocket, and Upay, the respective provider's own privacy policy will apply. fg771 is not responsible for the data collection and usage practices of these third parties. We advise you to read the relevant privacy policy before using those services.

11 Policy Changes and Updates

fg771 reserves the right to change this privacy policy at any time. In the case of significant changes, we will notify you in the following ways:

• Through a clear notice on the platform
• By sending a notification to your registered email
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after changes will be considered your acceptance of the new policy. If you do not agree to the new policy, please stop using the platform and contact us.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is able to assist in both Bengali and English.