fg771 Q&A Centre

Before contacting support, have your account username or registered email address, the exact time the issue occurred (Bangladesh Standard Time), and — if the issue is transaction-related — the reference number of that transaction. This helps the support agent understand your situation quickly and resolve it more easily.

fg771 currently has two support channels — live chat and email. Through live chat you can get instant help directly from the site. For email support, write to [email protected]. Both channels offer assistance in Bengali and English.

The fg771 support team assists in both Bengali and English. Our agents are trained with Bangladeshi players in mind, so writing or speaking in Bengali makes it easy to describe your issue. English is handled just as well.

fg771 support is active seven days a week, around the clock — 24/7. Whether it is the middle of the night, early morning, an Eid holiday, or a regular working day, you can reach us via live chat or email at any time. Service is available around the clock in Bangladesh Standard Time (BST, UTC+6).

To get support by email, send your message to [email protected]. State the subject clearly and include your account details in the email so the agent can identify and address your issue promptly.

Yes, fg771 supports both Android and iOS operating systems. It also works well on tablet devices. No separate app download is needed — you can play directly from the browser on any modern device.

All games on fg771 are built to run in a mobile browser. Slots, live dealer, sports betting — everything can be played without difficulty from Chrome, Firefox, or Safari. Keep your browser updated and use a stable internet connection for the best experience.

If the connection is lost, the outcome of any active bet is saved on the server. When you reconnect and log back in, you can continue from where you left off, or view the result if the bet has already been settled. Contact support if you encounter any issues.

First, clear your browser's cache and cookies. In Chrome this can be done from Settings > Privacy and security > Clear browsing data. Then reload the page. In most cases the problem is caused by accumulated old cache data. If the issue persists after clearing the cache, try a different network or Wi-Fi.

Absolutely. On Android, open fg771 in Chrome, then select "Add to Home screen" from the menu icon. On iPhone, open it in Safari, tap the Share button, and choose "Add to Home Screen". This creates a shortcut that looks and feels just like an app.

Withdrawal requests at fg771 are generally processed within 1 hour. Withdrawals via bKash, Nagad, Rocket, and Upay reach your wallet quickly. Bank transfers may take a little longer depending on the bank.

For the welcome bonus, winnings from the bonus can be withdrawn once the wagering requirement is met. The wagering requirement is calculated on the bonus amount only — for example, if you receive a ৳1,500 bonus, you must place ৳1,500 × 15 = ৳22,500 in bets. Once that amount has been wagered, the bonus winnings become withdrawable.

No. For security reasons, withdrawals can only be made to a wallet or bank account registered in your own name. Whether you withdraw to bKash, Nagad, Rocket, or Upay, the account must belong to the account holder. This rule is in place to prevent fraud and protect your funds.

"Pending" means your request is waiting to be processed. It is usually completed within 1 hour. If more time has passed than that, contact us via live chat or at [email protected] and provide the transaction reference number — the team will look into it promptly.

The minimum withdrawal limit at fg771 is ৳500. The same rule applies for all payment methods — bKash, Nagad, Rocket, Upay, or bank transfer. Note that the minimum deposit amount is ৳200.

Teen Patti is a three-card game where players bet on whose hand will be the strongest. Andar Bahar is even simpler — a middle card is revealed and you bet on whether a matching card will appear on the Andar (left) or Bahar (right) side. Both games are popular in the Indian subcontinent and offer a real experience with a live dealer.

In a live dealer game, a trained dealer sits in front of a camera in a studio and runs the game in real time. You watch via a live video stream on your phone or computer screen and place your bets. The dealer deals cards, spins the wheel, or rolls the dice — every action happens right before your eyes, ensuring full transparency of results.

Baccarat has three main betting options — Player, Banker, or Tie. The goal is to get as close to 9 points as possible. Tens and face cards count as zero; all other cards are worth their face value. If the total exceeds 9, only the right-hand digit counts. The Banker bet has a slightly higher chance of winning, but a small commission is deducted from winnings on it.

In Roulette, a spinning wheel has numbered pockets. Whichever pocket the ball lands in is the winning number. You can bet on a specific number, a range of numbers (such as 1–18 or 19–36), red or black, or odd or even. Betting on a single number offers a lower chance of winning but a higher payout; betting on a colour gives a higher chance but a comparatively lower payout.

Bet limits at live dealer tables vary by game type and by the provider's table. There are low-limit tables for players with smaller budgets and high-limit VIP tables for larger budgets. The current minimum and maximum limits for each table are displayed next to it in the lobby, so choose a table that suits your budget before sitting down.

Many live dealer games have a chat box where you can leave brief comments to the dealer or other players. This makes the social side of the game more lively. The chat box is part of the provider's own interface, and whether it is available may vary from table to table.